Privacy Policy

1. Collection of Personal Information

Mind Talk Space may collect personal information necessary to provide counselling services, including:

• Your name and contact details

• Information provided through enquiry or booking forms

• Information shared during counselling sessions

• Payment information where applicable

Sensitive personal information shared during counselling is handled with strict confidentiality.

2. Purpose of Collecting Information

Your personal information is collected for the purpose of:

• Providing counselling services

• Communicating with you regarding appointments or enquiries

• Maintaining appropriate client records

• Meeting legal, ethical, and professional obligations

Your information will not be used for marketing purposes without your consent.

3. Confidentiality and Disclosure

Information shared during counselling sessions is kept confidential, except where disclosure may be required by law or professional duty, including where:

• There is a serious risk to your safety or the safety of others

• Disclosure is required by law or court order

• You provide consent

Mind Talk Space adheres to professional ethical standards regarding confidentiality.

4. Storage and Security of Information

Mind Talk Space takes reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

Information is stored securely using appropriate technical and administrative safeguards.

5. Online Services and Website Privacy

Mind Talk Space provides online counselling services and uses secure systems where possible. However, no method of electronic transmission is completely secure.

Users are encouraged to access services using secure and private devices.

The website may collect limited technical information such as browser type, IP address, and usage data for website functionality and improvement.

6. Cookies

This website may use cookies to improve user experience and monitor website performance. Cookies do not provide access to personal information.

You may adjust your browser settings to disable cookies if preferred.

7. Links to External Websites

This website may contain links to other websites. Mind Talk Space is not responsible for the privacy practices of external websites. Users are encouraged to review the privacy policies of those websites.

8. Access and Correction of Information

You may request access to your personal information or request corrections if necessary. Please contact Mind Talk Space using the contact details below.

9. Consent and Withdrawal

You may withdraw consent for the collection or use of your personal information, subject to legal and professional obligations.

10. Disclosure to Third Parties

Mind Talk Space will not sell, rent, or distribute your personal information to third parties unless required by law or with your consent.

11. Policy Updates

This Privacy Policy may be updated periodically. Updates will be published on this website.

12. Contact

For privacy-related enquiries, please contact:

Mind Talk Space
Email: hello@mindtalkspace.com.au
Website: www.mindtalkspace.com.au